Head of Branch Bank - Pontianak, West Kalimantan

Join PT Bank Mega Tbk as the Head of Branch in Pontianak, West Kalimantan! As a key leader in our banking network, you will oversee branch operations, customer service, and financial performance. This is an exciting opportunity to drive growth and deliver exceptional service in one of Indonesia's fastest-growing cities. With PT Bank Mega Tbk's strong reputation for innovation and customer-centric solutions, you'll have the chance to make a significant impact in the banking industry.

In this role, you'll manage a team of 10-15 employees, ensuring smooth daily operations, and implementing strategies to enhance customer satisfaction. You'll work closely with the regional management team to achieve branch targets, leveraging your expertise in financial services and leadership. Pontianak's vibrant market offers a dynamic environment where your strategic vision can flourish.

If you're a seasoned banking professional with a proven track record in branch management, we invite you to take the next step in your career. PT Bank Mega Tbk is committed to fostering a culture of excellence, providing ongoing training, and offering competitive benefits. Join us and be part of a team that values your expertise and growth.

📋 Tanggung Jawab Pekerjaan

• Oversee daily branch operations, ensuring compliance with banking regulations and internal policies.
• Manage a team of 10-15 employees, providing leadership and development opportunities.
• Implement and monitor customer service strategies to enhance satisfaction and loyalty.
• Drive financial performance by setting and achieving branch targets.
• Collaborate with regional management to develop and execute branch strategies.
• Ensure the security of branch assets and customer information.
• Conduct regular branch audits to identify areas for improvement.
• Represent the bank at community events and networking opportunities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 10 years of experience in branch management within the banking industry.
• Proven track record of achieving financial targets and improving customer satisfaction.
• Strong leadership and team management skills.
• Proficiency in using banking software such as Core Banking System, CRM, and reporting tools.
• Knowledge of financial regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

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